Frequently Asked Questions
Everything you need to know about our sustainable fashion and delivery.
What materials do you use in your clothing?
AnimalBiome is committed to ethical fashion. We use 100% organic cotton, recycled polyester, and cruelty-free dyes to ensure our products are as kind to the planet as they are to your skin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your destination.
How should I care for my AnimalBiome garments?
To preserve the life of your items and the environment, we recommend washing in cold water with eco-friendly detergent and hanging them to dry.